Research Note: Squarespace Expands with Specialized Support for Agency Clients, Creation of Agency-specific Tools and Revenue-sharing Programs


Agency clients, Agency-specific tools & Revenue-sharing programs

To tap into the lucrative small and medium business market, Squarespace will explore partnerships with digital marketing agencies, which involves creating agency-specific tools, offering revenue-sharing programs, and providing specialized support for agency clients, although the success of this initiative will depend on the company's ability to demonstrate clear value to agency partners, with a 70% probability of launching a formal agency partner program within the next year. (Probability .70)

The small and medium business (SMB) market represents a significant growth opportunity for Squarespace, as these organizations often lack the in-house expertise and resources to effectively manage their online presence. By partnering with digital marketing agencies, Squarespace can tap into this lucrative market by offering specialized tools, support, and incentives tailored to the needs of agency clients.

Squarespace may explore creating agency-specific features and integrations that streamline the process of building and managing client websites on the platform. Additionally, the company could introduce revenue-sharing programs that incentivize agencies to recommend and utilize Squarespace for their clients. By providing specialized support and training for agency partners, Squarespace can help ensure their clients achieve success on the platform, further strengthening the value proposition for agencies.

The success of this initiative will largely depend on Squarespace's ability to demonstrate clear and tangible value to its agency partners. The company will need to carefully curate its partner program, ensuring it addresses the pain points and challenges faced by digital marketing agencies, while also providing a compelling financial incentive to drive adoption. If Squarespace can effectively position itself as a strategic ally for agencies and their clients, it stands to gain a significant foothold in the SMB market and accelerate its growth trajectory.


Bottom Line

Partnering with digital marketing agencies represents a strategic move for Squarespace to expand its reach and capture a larger share of the small and medium business market. By offering specialized tools, revenue-sharing programs, and dedicated support, Squarespace can position itself as an essential platform for agencies looking to effectively serve their clients' online needs. However, the success of this initiative will hinge on Squarespace's ability to tailor its offerings to the unique requirements of agency partners, while also providing a clear and compelling value proposition that incentivizes adoption and long-term loyalty. If executed effectively, this agency-focused strategy can unlock significant growth opportunities for Squarespace in the highly lucrative SMB segment.


Several industries that should consider Squarespace over its competitors, such as Wix, and the key reasons why:

Creative Professionals and Freelancers Key Reasons:

  • Squarespace's design-focused templates and aesthetics are well-suited for creative portfolios, photography websites, and artistic showcases.

  • The platform's intuitive content management system makes it easy for creatives to frequently update their online presence.

  • Squarespace's clean, modern designs help creative professionals present their work in a visually stunning manner.

    Service-Based Businesses (e.g., Consultants, Coaches, Therapists) Key Reasons:

  • Squarespace's all-in-one platform allows service providers to easily integrate e-commerce capabilities, such as booking systems and online payments.

  • The platform's user-friendly interface and content management tools enable service businesses to regularly update their offerings, testimonials, and other key information.

  • Squarespace's professional templates and branding tools help service providers establish a polished, trustworthy online presence.

    Small Retail and E-commerce Businesses Key Reasons:

  • Squarespace's e-commerce features, rated 8/10, provide a robust set of tools for managing online stores, inventory, and sales.

  • The platform's integrated approach helps retail businesses streamline their online operations, from website hosting to payment processing.

  • Squarespace's reliable hosting infrastructure and security measures ensure a seamless shopping experience for customers.

    Restaurants, Cafes, and Food Service Businesses Key Reasons:

  • Squarespace's design-forward templates are well-suited for showcasing food, ambiance, and branding in an appetizing manner.

  • The platform's content management system makes it easy for food service businesses to regularly update menus, hours, and other key information.

  • Squarespace's e-commerce capabilities allow restaurants and cafes to offer online ordering, reservations, and delivery services.

    Nonprofits and Community Organizations Key Reasons:

  • Squarespace's user-friendly interface and drag-and-drop website builder enable nonprofits to create a professional online presence without technical expertise.

  • The platform's content management tools make it simple for organizations to update event calendars, donation portals, and volunteer information.

  • Squarespace's reliable hosting and security features provide nonprofits with a secure and trustworthy online home for their cause.

By highlighting Squarespace's strengths in design, user experience, e-commerce, and content management, these industries can leverage the platform's capabilities to establish a strong, cohesive online presence that supports their unique business needs and helps them stand out from the competition.

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Research Note: Squarespace vs. Wix, Positioning the Premier Website Building Solution for Small Businesses

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Research Note: Squarespace